Shipping within Hong Kong

A flat shipping rate of $50 HKD will be applied for all orders shipping within Hong Kong.

In Store Pick-Up

We do offer a free in-store pick up option. Please email after checkout if you wish to pick up at any of our locations. Please specify which of the following locations you will like to pickup your order:

  • 18 Pak Sha Road, Causeway Bay

  • K11 Mall, 18 Hanoi Road Shop 102, Tsim Sha Tsui

 Upon confirmation, we will then refund your shipping cost and send you date/time for an in- store pickup via email.

Shipping Outside of Hong Kong

A flat shipping rate of $350 HKD will be applied for all orders shipping outside of Hong Kong.

You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; L CARÈNE has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Return policy

We accept returns within 7 days from the day you receive your order. If you want to return your items please send an email to

International customers will be responsible for their own return shipping. Please ensure you use a shipping service that provides a tracking number.

As soon as we receive your item back in our warehouse, we will arrange a full refund within 7-10 business days in your original form of payment.

All Sale Items are final sale and cannot be returned or exchanged.

Return items:

  • Must not be washed, worn or damaged.

  • Must have original tags attached